Returns & Exchanges

Last updated: September 2026

The 60-Day Fit Guarantee

Socks are a fit product, and fit is hard to judge from a photograph. So you get 60 days from the delivery date to decide. If the size or the feel is not right, we will exchange them for a different size or color, or refund you — your choice.

What we can accept

You can return or exchange socks that are unworn and in their original packaging, and — because we would rather you actually try them — one pair per order that you have worn and washed. Try a pair on. Wear them for a day. If they are not right, that pair still comes back.

For hygiene reasons we cannot accept additional worn pairs, or any item returned more than 60 days after delivery.

How to start a return or exchange

  1. Email support@cloversocks.com with your order number and whether you want an exchange or a refund.
  2. We will reply within one business day with a prepaid return label.
  3. Pack the socks up, attach the label, and drop the parcel off.

Return shipping

Exchanges ship free, both ways. For refunds, return shipping is free on your first return; after that a $6.95 label fee is deducted from the refund.

Refunds

Refunds are issued to the original payment method within 3–5 business days of us receiving the return, and usually appear on your statement within another 5–10 business days depending on your bank. Original shipping charges are not refunded unless the return is our error.

Bundles and free pairs

If you bought a bundle that included free pairs and you return part of it, the bundle discount is recalculated on what you keep. If you return the whole bundle, you are refunded in full. The simplest path is usually an exchange — free either way.

Damaged or wrong item

If we sent the wrong item or something arrived flawed, email us a photo within 14 days and we will ship the correct item immediately at no cost, with no return required in most cases.

Questions

Email support@cloversocks.com, Monday–Friday, 9 a.m.–5 p.m. ET.